Wholesale FAQ
🌍 Wholesale FAQ
Everything you need to know about becoming a wholesale partner with Wave Wears. From placing your first order to shipping policies, and everything in between, our FAQ covers the key details to ensure your wholesale experience is smooth and transparent.
What is the minimum order quantity (MOQ) for wholesale purchases?
Our MOQ varies based on style, season, and product availability. Typically, we require a minimum of 10–20 units per style for regular collections. For exclusive, seasonal, or highly customized items, the MOQ may be higher. We aim to support boutiques and online stores, big and small, by offering flexible order sizes that suit your needs. Please feel free to contact us for more tailored arrangements.
Do you offer international shipping for wholesale orders?
Yes, we ship worldwide. Shipping fees and delivery times depend on the destination, volume, and customs regulations. We will provide a shipping estimate once your wholesale account is approved. We ensure that all products are packed securely to protect against any damage during transit. For international orders, customs duties and taxes may apply, depending on the destination country.
How are the garments produced?
All garments at Wave Wears are handcrafted in our studio using premium, ethically sourced fabrics, such as soft cotton blends, high-quality wool, and recycled materials. Our design team blends retro street style with modern minimalism, focusing on practicality, comfort, and durability. From the stitching to the finishing touches, we ensure each garment upholds the highest quality standards. Each piece is made in small batches to maintain exclusivity and prevent mass production.
Can I mix different styles or collections in one order?
Yes! We understand that your store may have a diverse clientele. Wholesale orders can absolutely include a mix of styles, sizes, and collections. Whether you're looking for streetwear-inspired jackets, minimalist tees, or vintage-style accessories, we encourage you to create a curated selection that reflects your store's unique personality. Our aim is to offer versatility in each order, helping you cater to various tastes while staying true to your brand's identity.
How do I apply for a wholesale account?
To apply, please email us at service@wavewears.store with your business details, including your store name, location, website, and a brief description of your store's concept. Our team will review your application and get back to you within 3–5 business days. Once approved, we’ll provide you with access to our wholesale catalog and pricing.
What are the payment terms for wholesale orders?
We accept payment via wire transfer, credit card, and PayPal. For first-time orders, we typically require a 50% deposit upon order confirmation, with the remaining balance due prior to shipment. For established clients, we offer flexible payment options, including net 30-day terms, subject to approval. If you require customized payment terms, please let us know and we can discuss options based on your needs.
Do you offer returns or exchanges for wholesale orders?
Due to the customized nature of our products, wholesale orders are typically non-returnable. However, if the garments arrive damaged or defective, we will provide a replacement or credit. Please inspect your order upon arrival and notify us of any issues within 7 days. Our team will work quickly to resolve any problems and ensure your satisfaction.
How long does order fulfillment take?
Standard order fulfillment time is approximately 7–12 business days, depending on stock availability and the complexity of the order. For special collections or custom pieces, additional time may be needed. Once your order is ready, you’ll receive an update with tracking details and estimated delivery dates.
Can I request samples before placing a bulk order?
Yes, we highly recommend ordering samples to assess the quality, sizing, and fit before placing a full order. We understand the importance of ensuring your customers will love our designs. Please send an email to service@wavewears.store with your sample request, and we will process it promptly.
Do you provide marketing support for wholesale clients?
We provide a range of marketing support materials for wholesale clients, including high-quality product images, lookbooks, and tailored marketing materials. Additionally, our team can help with social media campaigns, influencer collaborations, and co-branded initiatives to help promote your store and our products.
🏢 WAVE WEAR LLC, 315 N TEJON ST, COLORADO SPRINGS, CO 80903
Contact: 📩 service@wavewears.store | ☎️ +1 774 464 4180